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Beware of coinbase scam calls: a two part warning

Beware of Coinbase Scam Calls | Users Share New Tips to Recognize Scams

By

Chen Wei

Sep 23, 2025, 06:51 PM

Edited By

Diego Silva

Updated

Sep 24, 2025, 06:10 AM

2 minutes needed to read

A person talking on the phone with a worried expression, illustrating the threat of scam calls claiming to be from Coinbase support.
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A troubling wave of scam calls targeting Coinbase users continues to grow, with individuals recounting experiences of imposters posing as support staff. This unsettling trend has surfaced within the crypto community as scams thrive amidst rising engagement.

Details of the Scam

Recently, people reported calls from individuals claiming to be Coinbase support. The caller alerted that the recipient's account had been compromised, mentioning an email would follow with a case number. Initial calls did not ask for personal details but focused instead on hardware wallets and estimated balances.

Interestingly, some users noted the email appeared genuine, seemingly from support@coinbase yet lacking a proper domain. Follow-up calls using the same fake case number heightened the trustworthiness of the interaction for unsuspecting victims.

New Insights from Users

A user pointed out a tactic scammers use to confuse potential victims. They mentioned that some fake communications use visually similar characters, making it hard to spot the difference. "A or Ι‘ was used in the Coinbase name as lots of fake one using non Cyrillic letters which by quick glance hard to distinguish but it’s an easy way to spot," they stated.

Many users quickly identified these calls as scams. One recalled, "First red flag is they will never call", stressing the typical behavior of legitimate support services. Another commented,

"I knew it was a scam immediately, they didn’t push for info during the first call, but tried to get me to trust the second call." This alarming tactic showcases how scammers work to establish credibility.

User Frustrations Underscored

Commenters express frustration with suspected scam interactions. One user questioned,

"Why are you talking to people calling about your crypto?" An attitude of skepticism marks the community’s response to unsolicited calls.

Increasing Security Awareness

A common theme on forums is growing caution towards personal information sharing. Users are now adopting a more guarded approach, with sentiments like,

"Just remember two words: β€˜PROVE IT’.” This reflection emphasizes the need for vigilance in the context of rising scams.

User Vigilance and Reflections

Participants are becoming more aware of how they handle such calls. One user asserted,

"Nobody is ever getting my seed or getting me to send anything to anyone." This reveals a shift toward increased awareness and caution among callers.

Predictions for Future Scams

Experts warn that impersonation scams may proliferate with increasing cryptocurrency adoption. Without adequate security awareness, fraud rates could surge by about 25% in the coming year. Factors, like limited identity verification on many crypto platforms, contribute to these vulnerabilities.

Historical Context

This situation echoes the credit card fraud wave seen in the early 2000s, where fake representatives overwhelmed consumers with similar schemes. Just as the past required a collective push for awareness, today’s crypto community must arm itself against the rising tide of scams.

Key Takeaways

  • ⚠️ Users emphasize the need for skepticism in conversations with unknown callers.

  • πŸ” "PROVE IT" has become the mantra for protecting personal information.

  • πŸ”‘ An increasing priority on safeguarding sensitive data against fraud is evident among the community.

Stay alert as scams become more sophisticated. With various deception methods in play, maintaining a skeptical mindset may be crucial to protecting your assets.