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Walmart's strategy to introduce 150 million shoppers to crypto

Walmart | 150 Million Newcomers to Crypto with OnePay | Confusion Abounds

By

Elena Petrova

Jan 6, 2026, 05:19 AM

2 minutes needed to read

Walmart's OnePay app displayed on a smartphone, showing cryptocurrency transactions for grocery shopping
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Walmart is making headlines by expanding its financial technology, OnePay, aiming to attract 150 million everyday consumers into the crypto sphere. However, some people are not impressed, critiquing the service for lacking true cryptocurrency options.

OnePay's Crypto Feature

The new OnePay Crypto service allows users to buy and sell Bitcoin (BTC) and Ethereum (ETH) starting at just $1. But there’s a catch: users must convert their crypto into U.S. dollars before making purchases at Walmart. This move raises eyebrows, as it questions whether users are genuinely using cryptocurrency.

β€œNone of this is crypto. This is fiat to fiat,” remarked one commenter, highlighting the central frustration with the service's limitations.

User Pushback on Crypto Conversion

A significant theme among the comments is the dissatisfaction surrounding the requirement to convert digital currency to fiat before spending. Many users feel this undermines the premise of using cryptocurrency:

  • β€œIf you have to sell to USD first, it’s not really 'paying with crypto.'”

  • Another user added, β€œFor them to truly be pro crypto, they should be allowing people to buy with the actual crypto.”

This sentiment reflects a lack of faith in Walmart's approach to integrating cryptocurrency into its system. Some people argue the service is just a gimmick, offering minimal real-world functionality for crypto enthusiasts.

Limited Access and Functionality

Additionally, the inability to transfer crypto to external wallets has raised concerns. According to a summary from the service:

  • Users cannot access their gains outside of Walmart’s walled garden.

  • Transactions incur fees and spreads, further complicating the appeal.

As one comment bluntly put it, β€œYeah, no one’s gonna use this.” Some assert Walmart’s strategy mimics past failures of crypto-linked cards with no substantial real-world benefits.

Key Points to Consider

  • 🚫 Users can only spend converted crypto at Walmart, limiting choices.

  • πŸ“‰ Many people believe this service falls short of genuine crypto adoption.

  • πŸ”’ Inability to transfer crypto to external wallets has sparked criticism.

In a world already skeptical of corporate crypto solutions, Walmart’s approach might be too cautious. It raises the question: Can mainstream retailers genuinely embrace cryptocurrency and meet the expectations of consumers?

As the dialogue continues, time will tell if Walmart can successfully bridge its traditional business model with the burgeoning world of cryptocurrency.

The Path Ahead for Crypto Adoption in Retail

There’s a strong chance that Walmart’s OnePay service will prompt other retailers to revisit their crypto strategies. As consumer skepticism lingers, companies may realize the need for more flexible and genuine cryptocurrency options. If Walmart's initiative fails to take off, expect competitors to seize the opportunity to introduce more user-friendly alternatives. Experts estimate around 60% of retailers will scrutinize their crypto offerings over the next year, leading to potential industry shifts as they seek to meet consumer demand for authentic crypto use.

A Lesson from the Intro of Debit Cards

Walmart’s struggle to integrate cryptocurrency resembles the early days of debit card acceptance among retailers. In the 1990s, businesses hesitated to adopt debit systems, fearing high fees and operational challenges. However, as businesses recognized the growing demand for easily accessible electronic payment options, they shifted their views, paving the way for widespread acceptance. Similarly, Walmart's reluctance to fully embrace digital currencies could become a catalyst, motivating other retailers to break the mold and adopt a true crypto-friendly approach as consumer expectations evolve.