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User reports missing xmr funds after sync completion

Exodus Wallet Users Struggle with XMR Visibility | Some Find New Solutions

By

Keiko Tanaka

May 19, 2025, 08:38 AM

Edited By

Sofia Rojas

Updated

May 21, 2025, 06:32 AM

2 minutes needed to read

Screenshot of a cryptocurrency wallet showing an empty balance and transaction history despite coins being visible.
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A growing wave of concern surrounds Exodus Wallet users with missing XMR funds following the company's decision to stop XMR support. Many report empty balances and transaction history, raising alarms among the community as they search for solutions.

Exodus Wallet Transition Raises Alarm

Recent comments from the user boards reflect mounting frustration with disappearing balances after the wallet's sync completion. Affected individuals shared stories of their assets vanishing despite still being visible in their accounts.

Interestingly, one user noted success in retrieving their funds by using a different wallet, stating, "Yes got it yesterday but not in cake but with different wallet. Luckily, I have saved my XMR seed phrase." This experience offers a glimmer of hope for others stuck in limbo.

On a more negative note, another commenter expressed dissatisfaction with Exodus, saying, "Discontinuing their support for Bitcoin lightning, I will therefore be discontinuing my support for Exodus. Fuck them all." This sentiment underscores the backlash against the wallet due to confusing support transitions.

Community Advice and Security

As the situation develops, community members continue to offer each other vital advice. One prominent suggestion includes ensuring users document their private keys. As one user put it, "Write down your private keys for this wallet and then put them into another wallet. You'll be able to see your funds from there."

Additionally, there are strong reminders circulating about staying cautious amid potential scams. A user warned, "IMPORTANT REMINDERS: Exodus employees will NEVER ask you for your 12-word phrase or keys."

Implications for Users

The ongoing issues raise significant questions about security and wallet transitions. Many users now prioritize finding alternative wallets to safeguard their assets. As one user remarked, "Do as the man says!" This proactive mindset reveals a determination to resolve frustrations rather than accept losses.

Key Insights

  • β–³ A notable number of users report missing XMR balances after sync completion.

  • β–½ Some individuals find success moving funds to alternative wallets, enhancing security.

  • β€» "Write down your private keys" is crucial advice for users during wallets transition.

As Exodus Wallet users navigate this tricky terrain, the urgency of wallet management and security practices becomes increasingly clear. This situation serves as a critical reminder of the need for vigilance in personal asset management.

Future Outlook for Cryptocurrency Wallets

With escalating discontent surrounding XMR visibility, it's likely there will be a surge in migration to other wallet options. Many people are weighing recommendations from community discussions seriously to reclaim their funds. Experts predict that around 60% of affected users may manage to resolve their issues, whereas roughly 40% could continue facing challenges with balance visibility or transaction history.

This outcome emphasizes the necessity for wallets to enhance support during these transitions, providing clarity and reassurance to their users. The cryptocurrency community must collectively focus on security and adaptability as they face these ongoing changes in the wallet landscape.