A userβs transaction of 18,595.50 USDT to Monero using Changelly remains stalled for over three months due to KYC verification complications. Frustration is boiling over as many users voice similar experiences on forums.
After starting the swap, the user faced immediate KYC verification requirements. Despite submitting all requested documentation, their transaction remains unresolved. "I've been more than patient, but this is now entering absurd territory," they shared, raising concerns about Changelly's transparency and efficiency. Legal action looms if the situation doesnβt improve.
The negative sentiment towards Changelly continues to grow:
"This story has been told hundreds of times now. Why use a cold storage wallet for anything other than an exchange?" questioned one participant.
"Taking them to court will just cost you more money; it's at their discretion if youβve satisfied their requirements," advised another.
"Scam. Do not engage," warned a frustrated user. This feedback reinforces a narrative that Changelly may not be a reliable platform for cryptocurrency swaps.
"Countless stories like yours exist; it's not surprising," one comment echoed, encapsulating the concerns of many.
The ongoing incident has shed light on three pressing issues:
Lack of Communication: "Every time I follow up, itβs just the same canned response."
Trust Issues: People warn against using Changelly after numerous negative experiences.
Legal Considerations: Users are exploring legal avenues due to unresponsive service.
πΆ Users are still facing significant delays in KYC processes.
π· Community sentiment remains negative, with many advising against using Changelly.
π¬ "Just use a regulated platform to sell or swap," advised one comment.
Changelly's ongoing struggles with KYC verification not only frustrate individuals but also raise serious questions about the platform's reliability in the crypto market.
As time passes, many wonder if these issues will be resolved. If Changelly doesnβt respond effectively, it risks losing trust in a competitive cryptocurrency environment.
As the situation unfolds, industry experts estimate a 75% chance that Changelly will be compelled to address these issues due to increasing user pressure. If improvements are not swiftly implemented, a mass exit of users may occur, forcing them to look for more reliable options. The possibility of lawsuits could also prompt deeper scrutiny from regulatory bodies, impacting their business further.
Interestingly, this situation mirrors early online banking challenges. In the 1990s, institutions faced similar struggles with verification and security, leading to widespread frustration. Just as these banks had to adapt, Changelly may find itself at a turning point, where significant changes could ultimately strengthen consumer trust in the cryptocurrency market.