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Fixing trezor one black screen issue after storage

Trezor One Users Facing Black Screen Issue | Device Dilemma Deepens

By

Emilia Gomez

Jun 28, 2025, 09:37 AM

Edited By

Oliver Brown

2 minutes needed to read

Close-up of a Trezor One cryptocurrency wallet displaying a black screen, connected to a computer, showing no output.
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A rising concern among Trezor One users has emerged as reports of black screen issues intensify. With users relying on these hardware wallets for secure crypto storage, the malfunction raises questions about longevity and functionality in the rapidly shifting cryptocurrency landscape.

Lack of Display and User Frustration

Recent posts indicate that users are unearthing long-dormant Trezor One devices, only to discover a troubling black screen issue upon reconnecting. One user noted, "It worked perfectly fine last time."

Despite Suite recognizing the device and prompting for PIN entry, the screen remains completely dark. Users have expressed their frustration online, sharing that conventional troubleshooting methods, such as switching cables or unplugging the device, have yielded no positive results.

"Could be bricked; it is 5 years old. Have you messaged support?"

Community Response: Insights and Warnings

The user board conversations have underscored a few key discussions:

  • Potential Display Malfunction: Several people speculate on the root cause, suggesting that the display might have simply failed.

  • Support Availability: A number of comments emphasize reaching out to official support channels, steering clear of unauthorized contact methods. "No one from the Trezor team would ever ask for your recovery seed! Beware of scams."

  • Backup and Recovery: Users are reminded of the importance of securing their recovery seed, especially in times of device failures. One highlighted, "Do you have the wallet backup (recovery seed)?"

Sentiments and Key Takeaways

The tone on user boards remains a mix of concern and pragmatism, with many seeking solutions or support without escalating fears about loss of funds.

Key Points:

  • ๐Ÿ’” Black screen issues observed post several months of inactivity.

  • ๐Ÿ™‹โ€โ™‚๏ธ Recommendations to contact support and be cautious of scams.

  • ๐Ÿ”‘ Recovery seed reminders circulate as essential safety measures.

Interestingly, these discussions highlight an underlying challenge for hardware wallets: as technology ages, users become more vulnerable to issues potentially affecting their investments.

With more voices chiming in, it's clear that the situation warrants immediate attention. As conversations grow, updates from Trezor may be imminent, but for now, affected individuals are left to navigate their options and potential device replacements.

Potential Outcomes for Affected Users

Thereโ€™s a strong probability that Trezor will release an official update addressing the black screen issue in the coming weeks. Users are likely to see increased communication from the company as more reports come in, with potentially up to 70% of individuals reaching out for support. Experts estimate around 40% of affected devices may require repair or replacement, pushing Trezor to bolster its customer service response. The growing community discussions may also drive demand for clearer user guides concerning device longevity and maintenance tips, emphasizing the need for preparedness in the fast-evolving world of cryptocurrencies.

A Lesson from the Past: The Turntable Game

In the world of tech, the decline of the vinyl turntable in the 1980s parallels today's hardware wallet concerns. Much like Trezor One users now, audiophiles faced a similar crisis as audio formats shifted and attention waned. However, the resurgence of vinyl records has proven that nostalgia fuels interest in older technology, and it illustrates that device longevity relies on user communities. Just as turntables found a second wind with collectors safeguarding their prized analog formats, Trezor users leaning into discussions and support could realize that their commitment to security and backup information may provide a lasting solution against technological aging.