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Fixing trezor model t connection errors after update

Device Error | Users Report Issues with Trezor Model T After Update

By

Liam O'Sullivan

Apr 21, 2025, 08:41 AM

Edited By

Raj Patel

Quick read

Trezor Model T device displaying a connection error on a Windows 11 Pro computer screen
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A wave of users are experiencing connection issues with their Trezor Model T devices following a recent update, leading to frustration and confusion. Reported problems include difficulties in entering PINs, app connectivity failures, and hardware recognition errors on Windows 11.

Device Connection Troubles

Many users report their Trezor apps failing to recognize connected devices. Notably, one user detailed attempts to connect their Model T, stating, "Desktop app stuck on connect your Trezor." They confirmed their firmware is up to date, yet their device remains invisible in the task manager. Other attempts to access the Trezor website were unsuccessful, adding to the growing concern.

Experts suggest several potential fixes. Comments from user boards suggest common remedies, such as:

  • Disconnect and reboot: A straightforward approach that solves many hardware issues.

  • Use Original Cables: Ensuring a functional data line is crucial.

  • Change USB Ports: Switching ports often remedies connection hiccups.

User Insights

One user shared, "The above will solve most problems. If not, report back." This reflects an encouraging outlook despite widespread dissatisfaction.

Response from Moderators

Moderators in forums highlight the technical nature of these issues. An announcement states a forthcoming update could alleviate concerns: "Stay tuned for technical guidance."

User Sentiment and Trends

The commentary shows a blend of frustration and hope among users. The topic has drawn mixed reactions, with some users slamming the update's timing.

Key Insights:

  • πŸ’» Many users left stuck at the connectivity stage

  • πŸ”Œ Multiple recommended troubleshooting steps shared

  • πŸ› οΈ "Disconnect. Reboot computer" - A favored suggestion

As users await resolution, the situation raises questions about updates and their impact on device performance. What steps will the developers take to rectify these issues?