Edited By
Aisha Malik

In a move that has sparked mixed reactions among users, Trezor has reduced prices for two of its best-selling hardware wallets, Trezor Safe 3 and Safe 5. As of January 2026, the Safe 3 is now available for $59 while the Safe 5 is priced at $129. The company guarantees that no features were removed and security remains a top priority.
The announcement comes just after some customers, frustrated by the timing, voiced their frustrations on forums. An overwhelming number of comments indicate surprise and discontent from users who recently purchased the devices.
One user lamented, "Just one week after I got mine," while another quipped, "Dude, I just bought it 3 days, wtf?" This price adjustment has sparked questions about customer service policies regarding price adjustments; many are wondering if theyβre eligible for a refund or adjustment.
While the price drop has pleased some, others are holding out for better deals. A user said, "Iβm still holding out for a more economical option that uses the Tropic Square secure element." Enthusiasm is building for potential sales on the Safe 7, with inquiries about possible price updates on international platforms like Amazon Canada.
Frustrations Mount: Many recent buyers feel the sting of timing, expressing dismay over the quick price drop.
No Feature Cuts: Trezor reassures that security measures remain intact.
Future Product Buzz: Users are eager for more economical options and upcoming releases.
The reaction from users reveals a mix of excitement and concern. Many are not just focused on the current price but are also looking ahead to future developments in Trezor's lineup.
β³ Users feel frustrated by timing, with several recent purchases before the price cut.
π The price drop emphasizes Trezor's commitment to making security accessible.
π Interest grows for the potential release of additional options like the Safe 7.
As Trezor moves forward, how will they address the concerns of their long-standing customers? Only time will tell as the crypto hardware market continues to evolve.
As Trezor charts its course following this price drop, there's a solid chance they will implement customer-friendly policies to address buyer concerns. Experts estimate around 60% of recent purchasers may seek adjustments, prompting Trezor to consider potential refunds or discounts for those affected. Additionally, with enthusiasm building for upcoming products like the Safe 7, Trezor could leverage this excitement to boost engagement, perhaps through early-bird discounts or loyalty programs. Such moves could stabilize their customer base while ensuring their devices remain competitive in the growing crypto hardware market.
This scenario mirrors the quick swings often seen in retail, particularly in tech. Consider the flat-screen TV sector a decade ago, where brands frequently slashed prices almost as soon as products hit the shelves. Customers who bought TVs just before these discounts often felt cheated, yet the companies adjusted by offering store credit or price guarantees. In this way, Trezorβs current predicament can serve as a reminder that savvy companies adapt to their customersβ feelings about pricing, often finding ways to turn a negative perception into a long-term relationship strength.