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Rak goldspot not showing on maps? here’s how to fix it

Troubles with New RAK Goldspot | No Diagnostics in Sight

By

Chen Wei

Apr 23, 2025, 01:43 PM

Edited By

Laura Chen

Quick read

A person troubleshooting their RAK Goldspot device, checking connections and settings for visibility on maps.

A growing number of people are frustrated with the performance of their RAK Goldspot miners, with reports surfacing about connectivity issues and lack of diagnostics after a week of setup. Issues arose with both the 2021 and updated firmware.

Setup Struggles

One user highlighted their challenges after connecting a "new in box" RAK Goldspot in a prime location with a clear line of sight. After installing the Helium Wallet app, the miner did not appear on any maps. Even after reflashing to the latest firmware, the situation persisted.

"My diagnostics say 'No diagnostics found,' which only adds to my frustration,” one user expressed.

Despite trying various approaches, including an attempt to onboard through different apps, the miner returned errors instead of operational success.

Key Issues Identified

Three main problems seem to echo through community discussions:

  • Connection Errors: Several users corroborate facing issues with onboarding due to conflicting firmware versions.

  • Diagnostics Failures: Many reported inadequate tools for obtaining diagnostic data on RAK Goldspot functionality.

  • Onboarding Confusion: Users are confused about the correct software needed for proper onboarding due to the disappearance of certain applications.

Another comment reads, "I can’t find any onboarding options in the Helium Wallet. What gives?"

Community Responses

Interestingly, some have suggested simple fixes like ensuring wallet balances are sufficient for onboarding fees.

  • β€œAdd .02 SOL to your wallet and try the repair onboarding option,” an experienced miner advised.

  • Others urge checking the firmware amidst ongoing issues, asserting that flashing the latest version could resolve some problems.

Key Takeaways

  • ✦ Many users struggling with diagnostics: A common concern across user boards.

  • ✦ Advice suggests small additions to wallet may help: A simple adjustment that could make a difference.

  • ✦ Firm issue with apps: Decreasing availability of onboarding apps complicates the setup process.

While there’s no clear resolution yet, these shared experiences show a community eager for solutions. This might spark renewed conversation and innovation in overcoming the persistent hurdles associated with the RAK Goldspot mining devices.