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Users report missing charts in kraken pro trading app

Missing Small Charts | Kraken Pro Users Left in the Dark

By

Emilia Gomez

Apr 5, 2025, 07:21 PM

2 minutes needed to read

A snapshot of the Kraken Pro interface highlighting missing small charts for trading pairs

In a surprising twist, users of the Kraken Pro app are raising concerns over the disappearance of small chart visuals linked to trading pairs. Users are questioning the recent change, as many rely on these visual aids for effective trading. The spark lines, previously a staple feature, are currently unavailable, leaving some to wonder if this is a temporary glitch or a more significant issue heading into April.

Users Demand Answers on Spark Line Disappearance

The absence of the spark lines, which provided critical trading data in a digestible format, has not gone unnoticed. Recently, a conversation sparked on social media, with one user remarking on their inconvenience with the present app configuration. This has ignited a wave of back and forth among users who crave clarification.

One standout comment noted, "Noted and appreciated! Indeed, you're not the one who manually toggled them off." While this response might seem reassuring, it has only fueled further misunderstanding. Others are now curious why the feature seems functional on some devices and not others.

Interestingly, the confusion has created a divide among users. Some feel resigned, while others express mounting frustration. Reports indicate that several Kraken Pro users are eager for confirmation on when, or if, the spark lines will return, or if this is part of a broader strategy by the company.

Community Reactions Highlight Key Themes

Mixed Response: Feedback from the community reveals a mix of sentimentsβ€”some users are understanding, seeing it as a temporary hiccup, while others express disappointment and a sense of loss regarding the feature.

Functionality Questions: Users are raising questions about the technical aspects of these charts. The discontent stems from confusion over why functionality differs across devices, causing some to feel left out in the cold.

Future Prospects Unclear: Talk of re-enabling the feature remains ambiguous at best. Without clear communication, users are left speculating about the future of these tools in their trading endeavors.

As the dialog continues, a notable sentiment is captured succinctly: "Why do they work on my other phone then?" This question encapsulates the frustrations of many users who feel thrown off by inconsistency.

Community Impact and Current Status

The Kraken Pro user community appears increasingly restless regarding the missing charts, with many urging for clarity. There’s a growing consensus that clearer communication is essential as the conversation unfolds. The absence of the spark lines may seem trivial to some, but for traders navigating a volatile market, it’s a fundamental tool that’s hard to replace.

Noteworthy Points

  • βœ”οΈ Users show a blend of frustration and understanding over the missing feature.

  • ✊ A significant number express curiosity about the future of the charts.

  • ⚠️ Many are contemplating switching to different devices for functionality assurance.

It remains to be seen how Kraken Pro will address these user concerns moving forward. With ongoing discussions, all eyes are on the company for a resolution.