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100% liquidation on mexc: stop loss fails after 8 days

MEXC Faces Off Against User Outcry | 100% Liquidation Sparks Trust Issues

By

Sophia Martinez

Apr 22, 2025, 12:37 PM

Edited By

Fatima Al-Farsi

Updated

Apr 22, 2025, 08:34 PM

Quick read

A trader looking concerned after a total liquidation on MEXC with a stop loss failed, showing a computer screen with graphs and charts

A troubling incident on MEXC has traders questioning the platform's reliability. A trader experienced a complete liquidation of their leveraged position despite securing a stop loss at 10%. The situation raises significant concerns about the platform's ability to protect funds in volatile markets.

User Frustration Mounts

After over eight days without a response from MEXC support, the trader expressed frustration in a support ticket, stating, "Unacceptable for a platform of this size!" The trader's position was liquidated 100%, yet it does not appear in their trade history, suggesting severe flaws in MEXC's record-keeping.

Voices from the Community

People on various forums are echoing concerns regarding the reliability of stop loss mechanisms and the overall integrity of the trading platform:

  • Unresponsive Support: Many lamented the lack of communication from MEXC, emphasizing trust issues.

  • Missing Trade History: A user echoed, "I can’t even access the close order from the liquidation," underlining the perplexity around the trade's absence in records.

  • Market Maker Speculations: Some suggested that MEXC might act as a market maker, questioning if they intended to liquidate certain trades.

"This is exactly what losses are supposed to prevent. Keep screenshots and maybe push it publicly. Losing trust in platforms is the worst," one commenter advised, highlighting the precarious balance between trade execution and user confidence.

The majority sentiment remains negative, with many warning that issues like this set a dangerous precedent for traders.

Key Insights

  • 🔴 Complete liquidation despite a stop loss set at 10%.

  • ⏳ Support remains silent for over eight days.

  • ⚠️ Missing closed trades raise alarm bells regarding transparency.

As discontent grows, the trader is threatening legal action if there is no resolution soon. What steps will MEXC take to restore user faith in their trading environment? Stay tuned for updates as more accounts of similar experiences may come to light.