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Troubleshooting ledger nano x: common issues uncovered

Ledger Nano X | Growing Battery Complaints Ignite User Frustration

By

Kimberly Lee

Jul 6, 2025, 04:35 AM

Updated

Jul 7, 2025, 12:31 AM

2 minutes needed to read

A person checking their Ledger Nano X device for common issues, displaying the device and a laptop for troubleshooting solutions.
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A surge of complaints from users about the Ledger Nano X is raising eyebrows over its battery reliability. Many report issues directly from the start, questioning the quality of the high-priced device as it fails to hold a charge, especially among new purchasers since early July.

Battery Problems Stack Up

Reports on various forums indicate that a notable number of people are encountering battery malfunctions with their Ledger Nano X wallets. "Mine stopped keeping its charge; I can only turn it on while connected to a power source," stated one frustrated user. Another emphasized, "Battery error since day one. It’s bad for such an expensive product."

Interestingly, one additional comment tied into the conversation included a user mentioning visible damage to their device's screen, describing it as reminiscent of a sci-fi weapon. This highlights a potential issue that could lead to further scrutiny of the device’s durability.

Mixed User Sentiment: Disappointment and Resilience

User reactions are varied, showing a spectrum of frustration to indifference. Some have adjusted, using their devices only while plugged in, while others firmly believe these performance problems do not align with expectations of a premium product.

"If I was less tech-savvy, it would’ve been a bigger deal," a user remarked, hinting at the potential struggle less experienced individuals may face.

The recurring themes revolve around dissatisfaction with the battery performance, potential damage concerns, and a growing desire to consider other options in hardware wallets.

Exploring Alternatives: Shifting Trust

Some community members are actively looking at alternatives, suggesting a trend away from Ledger. As one user expressed, "Ledgers have let me down multiple times. I bailed and moved on to a cold card." This could signal a significant shift as users weigh their options amid ongoing issues.

Key Points to Consider

  • πŸ”‹ Numerous users report severe battery failures with the Ledger Nano X

  • πŸ“‰ Many state they must keep their devices plugged in constantly

  • πŸ’” "It's bad for such an expensive product to have issues from the start" - shared concern

  • πŸ’¬ Reports mention potential screen damage, elevating concerns

  • πŸ›‘οΈ An increasing number of users are exploring alternative wallets

With frustration mounting, the pressure on Ledger to address these battery complaints is building. If the issues continue, how will the company regain user trust?

Possible Repercussions Ahead

Experts suggest that Ledger might soon face increased scrutiny over these battery complaints. If unresolved, declining sales may follow suit. There's speculation about potential recalls or firmware updates, given the circumstances. With competition eyeing this window of opportunity, the stakes are growing ever higher for Ledger to act swiftly to protect their reputation.

Lessons in User Engagement

As tech products continue to falter, companies are reminded of the importance of aligning quality with consumer expectations. Organizations must stay attuned to user feedback and adapt promptly to sustain their market presence.