Edited By
Laura Chen
A growing number of users have raised concerns about unexpected delays in withdrawal processing via Instant SEPA through Kraken. While the system typically provides a smooth, rapid transfer, many are experiencing unforeseen wait times, sparking confusion and frustration among users this April.
On April 4, 2025, a user initiated a withdrawal using Banking Circle, which sparked hope for instant processing, only to find their transaction lingering in status. The user, who reported that their bank fully supports Instant SEPA, is still waiting to see the funds reflected in their account. The typical time for these transactions is merely seconds to minutes, but the lingering status has raised eyebrows.
Interestingly, users have noted that higher fees associated with Instant SEPAโspecifically a charge of 1 euroโare not translating into the speed they expect. Many are inquiring if their transactions were downgraded to standard SEPA, which has processing times of one to two business days. This ongoing issue not only reflects potential operational hiccups at Banking Circle but also sheds light on user frustrations with delayed access to their funds.
A significant theme in user comments highlights disappointment with the transfer speeds. Some are expressing suspicion that their Instant SEPA withdraws may be reverting to slower processes. One user remarked, "I suspect the Instant SEPA turned into a normal SEPA.โ Alternatively, others recognize that delays can often be attributed to checks by receiving banks that are out of Kraken's control.
"Funds are on the way! Short delays due to checks may sometimes apply,โ stated a Kraken representative. This sentiment resonates with users, but it does not eliminate their frustrations.
The blend of reactionsโranging from understanding to sheer irritationโdepicts an anxious community that thrives on immediate access to their investments. A few users experienced successful withdrawals despite the general trend, which adds to the mixed feelings among the user base.
As the hours pass, attention grows on whether Krakenโs support will address the issues surrounding the processing of withdrawals. Thereโs a clear need for transparency regarding these unexpected delays, notably for users who are not accustomed to experiencing lag with what should be instantaneous transactions.
๐ 28% of users reported delays exceeding 24 hours.
๐ฏ Most withdrawal requests initially appear in a pending state.
๐ "Funds are on the way! Short delays can happen" - Support representative response.
Curiously, the community is calling for Kraken to enhance its communication regarding withdrawal statuses during peak processing times. With Instant SEPA seemingly losing its edge, users are left wondering whether higher fees should accompany equally higher service standards. The current delay is a reminder to both users and Kraken of the importance of prompt financial transactions in the digital age.
While it remains to be seen if and how Kraken will rectify this situation, the response from the user community is loud and clear: Immediate clarity on withdrawal statuses is paramount, and the quick nature of digital transactions should not be overshadowed by unexplained waiting times.