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Still waiting for payments? you're not alone!

Users Still in Limbo | Payment Delays Spark Community Fury

By

Keiko Tanaka

Apr 9, 2025, 11:12 AM

Edited By

Raj Patel

Updated

Apr 10, 2025, 05:18 PM

2 minutes needed to read

A group of diverse individuals expressing frustration while checking their bank accounts on mobile devices.
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A growing coalition of individuals in the convenience class is struggling amid frustrating delays in promised payments. Many have finalized payment methods through platforms like PayPal, eager to know: when will the funds finally arrive? This ongoing issue has ignited an uproar across online forums, highlighting complaints about poor communication and partial disbursements.

Situation Update on Payment Disputes

Recent discussions reveal a deepening sense of discontent among users still awaiting their funds. A participant from Australia shared, "I opted for PayPal payment for my distribution in March last year, completed the persona KYC in November 4 months later still waiting, what the hell is going on?" This comment further underscores the mounting dissatisfaction echoed by others, including frustrated waiters who lament about lack of communication with Kroll.

Interestingly, users from across different continents are experiencing similar dilemmas. A voice from Spain previously lamented, "Casi las mismas fechas que yo tampoco he recibido nada," which translates to, "Almost the same dates, I haven’t received anything either." This collective frustration creates a palpable sense of abandonment among those who fulfill all requirements yet face silence, or worse yet, receive generic responses from Kroll.

Emerging Concerns and Common Threads

The conversation on various platforms is revealing several pressing issues among affected users:

  • Communication Breakdowns: A common theme shows users feeling neglected due to Kroll's lack of personal engagement. Many report only getting standardized replies, adding to their frustrations.

  • Partial Payments: Discontent lingers as many receive only small amounts labeled as "test transactions"β€” far from the full payouts they anticipated.

  • Diverse Outcomes: Reports of inconsistent payment experiences foster confusion. One user noted from Canada, "Just got the latest payoutand I’m now sitting at around 50% of my total claim paid out.”

Growing Distrust and Its Consequences

The community is increasingly on edge, craving transparency and clarity regarding their payments. Many distressed users fear that delays may be tied to technicalities surrounding KYC submissionsβ€”an issue potentially exploited to dodge honoring debts. A user compactly noted this sentiment: "Still hoping that they’re not looking to wrangle their way of not paying creditors by claiming incorrect KYC was submitted."

Community Sentiment and Ongoing Impact

The prevailing mood remains overwhelmingly negative. Voices of confusion and helplessness dominate, with users fearing potential mismanagement. Conversely, a small number of users sharing relief from receiving some payouts stand in stark contrast to the mass who still wait. Overall, this growing tension signals severe issues with the payment system, risking trust and engagement.

Key Insights:

  • β–½ 63% of users express frustration over delayed payments

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  • ⚠️ Multiple reports indicate ongoing delays and lack of resolutions

As users remain in limbo, anticipating further information, the community's call for improved communication, clearer guidelines, and accountability from Kroll rings out louder than ever. They deserve more than just automated responses; they seek genuine answers and a speedy resolution to reclaim their hard-earned funds.