Wrong Country Selection Sparks User Frustration | Revolut Account Issues
Edited By
Samuel Nkosi
A Revolut account setup error has users concerned after one person accidentally chose the wrong country. This mishap highlights potential obstacles in the user experience, prompting questions around customer support efficacy.
What's Happening?
A user reported encountering difficulties while setting up their Revolut account, specifically selecting the wrong country. Now unable to revert to the previous screen, they're locked into a frustrating process asking for a correct address. Uninstalling the app has not solved the issue, suggesting that the account may be permanently stuck.
"I tried uninstalling and reinstalling the app, but I'm stuck!"
Community Responses
Users on various forums have chimed in, sharing their insights and advice:
Email Support: Many recommend contacting the support team via email for resolution.
“Send a mail to support@ they will delete the incomplete account,” advised one user.
Reinstallation Tips: A few have suggested reinstalling the app and clearing cache as a potential fix.
One user reported, “I tried the latter as well, but my number is registered already, so I'm stuck.”
Waiting Game: As the original poster waits for a response from customer support, others encourage persistence.
“Did send an email, let’s see what happens!”
User Sentiment
The overall sentiment is mixed, with a slight tilt towards frustration. Users express both sympathy and shared frustration over similar experiences. Many are sympathetic to the user's plight but are eager to find practical solutions. What could be improved in the app setup process?
Key Takeaways
🔹 Most advice revolves around directly contacting customer support for resolution.
📧 "Did send an email, let’s see what happens!" is a common sentiment reflecting user patience.
🚫 Clear guidance on address and country selection before confirming could prevent issues like this.
The situation is fluid, with users hoping for an update from Revolut’s support. As this story develops, many will watch closely to see if the app's user experience improves.