Frustration is reaching new heights among Coinbase customers as many report their accounts being locked due to alleged suspicious activity. This situation has raised serious concerns about the clarity of Coinbase's practices, especially for users who have enjoyed stable access for years.
Users are reporting that accounts, some established as far back as 2018, are being restricted with scant justification. A recurring complaint reflects that, despite completing Know Your Customer (KYC) requirements, users are still encountering roadblocks. One longtime user stated, "I completed all the KYC, but had to do it again, along with a scam quiz. It took a day to unrestrict my account, which was concerning and extremely inconvenient."
Customer support frustrations are at an all-time high. Not only are many waiting long periods for responses, but they claim the assistance provided is inadequate. Another user lamented, "The customer support is trash; they never help or refund anyone with their issues." This has sparked intense discussions on various forums, with some urging others to move their funds to different exchanges, expressing worries about getting frozen out permanently.
There are whispers about Coinbase's liquidity. One user suggested, "Are they locking accounts because they're selling more BTC than they have in reserve?" This speculation points to a rising distrust in the platform, prompting users to question the security and reliability of Coinbase amidst mounting user complaints.
The comments section shows a mix of negative sentiments. Many express dissatisfaction with Coinbase, with remarks like "Good luck, they have my assets frozen as well," resonating strongly. Others reflect genuine fear over the security of their investments, showing a level of anxiety about the ability to liquidate substantial amounts in the future.
π Accounts continuously blocked without clear explanations fuel serious anxiety.
β° Extended wait times leave customers feeling ignored and unsupported.
π° Speculation intensifies around potential liquidity issues affecting account management.
**"This is a major concern; it feels like we're all in limbo.