Coinbase Users Express Frustration | Support Lags Amid Withdrawal Delays
A growing coalition of users is pushing back against Coinbase, citing delays in fund withdrawals and unresponsive support as their primary grievances in 2025. With deadlines looming, many are losing patience with the platform's apparent lack of urgency and accountability.
Users Share Their Stories of Delay
Starved for cash, numerous account holders have taken to forums to describe their struggles. One user shared a harrowing experience of a three-week wait to access funds after a significant health setback. "Support is a freakin joke and will straight lie to you with kindness," they wrote.
Another account reported ongoing problems with automated refund requests for canceled subscriptions: "Literally every sub I had I was able to get a refund the day of or after if I wanted to."
Common Themes in User Complaints
Communication Failures: Accounts detail extensive challenges in reaching live representatives, further aggravating users. Commenters repeatedly describe receiving only automated responses, stating, "just wait" or receiving no updates at all.
Withdrawal Issues: Users nationwide experience prolonged delays on withdrawals. "I’ve been trying to withdraw $2 for over a week, with no real explanation or update," lamented one user. Another echoed this frustration, stating their funds remained "pending" with no resolution in sight.
Trust Erosion: Trust in the platform is notably low, with many asserting they've lost faith. One commenter remarked, "I can't trust them with $5, much less anything substantial."
"It’s scary honestly because they are hidden from us and behind that wall of fake support."
Sentiment Around Coinbase Worsens
The overwhelming sentiment among commenters skews negative, reflecting widespread dissatisfaction with Coinbase's handling of user funds. Some former users openly declare they will take their business elsewhere, citing better experiences with competitors and frustration with Coinbase's poor service.
Key Insights from Online Discussions
⚠️ Poor Support: Many users report challenges in obtaining help from customer support.
💰 Delayed Withdrawals: Numerous complaints about long wait times for accessing funds.
🚫 Lack of Trust: Erosion of confidence in the platform's ability to manage finances correctly.
As 2025 rolls on, the critical question remains: Will Coinbase finally address its issues, or allow user discontent to escalate further? With trust at stake, the pressure is undoubtedly on for the company to take decisive action.