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Coinbase app review: frustration with poor performance

Why Users Are Frustrated with the Coinbase App | Tech Issues Lead to Discontent

By

Elena Petrova

Apr 25, 2025, 07:43 PM

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A frustrated person looking at a phone displaying the Coinbase app with loading icons
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A group of people is voicing strong criticism over the Coinbase app, detailing major functionality problems this week. With continuous app malfunctions and unresponsive features, many are questioning its reliability amid growing frustrations over recent updates.

User Complaints on App Performance

Reports are flooding in from people facing various issues when using the Coinbase app. Many are experiencing nonstop spinning wheels when trying to view coins. For some, the app works occasionally, but this inconsistency raises concerns.

"Most of the tokens don’t even show notifications anymore," pointed out one participant in a recent discussion. This was echoed by others, as they described usability frustrations.

Key Issues Identified

  1. Non-visibility of Coins: Several users mention that specific coins aren't displayed, which affects their trading experience.

  2. Notification Problems: Many noted missing notification icons for tokens, hindering their ability to set alerts for price changes.

  3. Caching Issues: Some speculate that clearing the app's cache might solve the glitches, suggesting it's a possible fix.

"The last few updates for the Coinbase app have been terrible" - Frustrated user

Despite these complaints, others claim they haven't faced any issues with the app. One user confidently stated, "Works fine for me," indicating that experiences may vary.

Sentiments and Reactions

Overall, user sentiment within discussions appears predominantly negative, focusing largely on app instability and the need for improvements. This response continues to grow as updates roll out without addressing core problems.

Key Insights

  • 🚫 Many users complain about the app’s inconsistent performance.

  • ⚠️ Critical functions like notifications are either missing or malfunctioning.

  • πŸ’‘ Clearing the cache might resolve some glitches for affected people.

The emotional intensity around these interactions signals a need for Coinbase to address these concerns clearly. In a competitive crypto market, maintaining user trust and satisfaction is crucial. Can Coinbase turn this situation around, or will the frustrations persist?