A growing coalition of people is pushing back against Changellyโs handling of a $50,000 USDT transaction halted over vague compliance inquiries. Frustrated users demand swift clarification and accountability surrounding the platform's compliance practices.
Numerous comments highlight Changellyโs excessive documentation requests. A participant noted, "They are asking about other incoming transfers in my wallet,โ raising skepticism about the necessity of these inquiries. Some users argue that verification should be reserved for banking transactions only.
With several asking for documents like original purchase invoices, confusion surrounding required information continues to swell.
In one post, a user shared how they submitted personal IDs and faced requests for impossible-to-provide documents. This individual noted, "They started asking for additional documents that are unreasonable or simply impossible for me to provide."
Many users recount frustrating experiences with delays, further fueling distrust in Changelly. One mentioned a staggering $90,000 transaction that stayed frozen for nearly 10 monthsโonly released after getting help from a notable figure in the crypto realm.
Another user revealed they felt overwhelmed, saying they had $33,000 stuck and decided to take the loss after exhausting options:
"Iโve decided to take the loss after too much back and forth."
With different voices echoing legal options, the momentum seems to be shifting. A comment stated, "Only solution is getting a lawyer," suggesting many believe that legal recourse is the only path forward.
Several shared that engaging legal help sped up fund recovery, with one asserting, "people who had their funds stuck for many months managed to unblock the process in a week or two after hiring a lawyer."
Participants express a notable sense of unease and distrust, with many unsure of the next steps regarding their assets. One comment pointed out a common issue: "What country are you from? If the US or another restricted country, you might be screwed." This sentiment resonates with those frustrated about the lack of a clear explanation for frozen transactions.
"The problem with KYC is that banks/companies can use it as a pretext for locking funds or stealing them."
In light of rising frustrations, users are pushing for a boycott of Changelly until reforms are made to its compliance practices. This growing collective action could have serious implications for the platform's standing in the crypto community.
โ Demanding Documentation: Requests for documents atypical in the industry are reported.
๐จ Rising Distrust: Many classify Changelly as untrustworthy for significant transactions.
โ๏ธ Legal Options: Users increasingly hint at pursuing legal action to regain access to their funds.
As transparency remains a contentious issue, the ongoing dialogue around user experiences will likely shape the platformโs future. Stay updated for further developments.