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User details 12.93 eth loss after binance closes dispute

User Claims 12.93 ETH Loss | Outrage Surfaces After Binance Dispute Closure

By

Leonardo Gomes

Jan 4, 2026, 10:00 PM

Edited By

Maxim Petrov

Updated

Jan 6, 2026, 02:26 PM

2 minutes needed to read

A person looking worried while checking their phone with a Binance logo in the background, representing the loss of 12.93 ETH due to a closed dispute.

A Binance user is reporting a loss of 12.93 ETH (about €40,000) after the platform abruptly wrapped up their dispute, inciting controversies and allegations of negligence. Critics are challenging Binance's management of P2P transactions and the inaction of law enforcement in Turkey.

Details of the Incident

The affected trader, a Binance user for five years, insists they followed all necessary protocols during their P2P transaction. The seller claimed their bank account was blocked and requested payment via Payeer, which the buyer completed. Following the payment, the seller contended their Payeer account was compromised, leading to the buyer losing their funds.

Legal Action Initiated

Legal proceedings have begun, with Turkish authorities receiving a formal complaint. They filed an order demanding police coordination with Binance on this issue. However, local law enforcement's lack of action has left the buyer feeling neglected. The trader stated, "I visited the cyber police office four times, but each time I encountered excuses."

Simultaneously, Binance closed the dispute despite being informed about the ongoing investigation. Community members highlighted this move as a significant mistake, stripping the buyer of any chance to recover their funds.

Community Reactions

Discussion on forums shows a mix of frustration aimed at the user and support for their plight. Some people criticized the trader’s decision to send payment outside of the regular protocol. One user commented, > "You ignored the verified payment details and now want sympathy for it." Others expressed sympathy, emphasizing that it is not fair for buyer risk to shift to them if seller accounts are compromised.

Calls for Accountability

This situation has fueled demands for better accountability from crypto exchanges. Users continue to express concern over the safety of P2P trading, with one comment hitting home,

"A hacked seller account is not my responsibility."

Experts suggest that ongoing incidents like this could attract increased oversight from regulators, potentially pushing changes in consumer protection policies.

Key Points

  • Binance closed the dispute prematurely, ignoring an ongoing investigation, prompting tensions.

  • User frustrations reflect failures on both the platform's part and local law enforcement.

  • Regulatory scrutiny appears inevitable if these public grievances persist.

The user’s determination to shed light on this incident underscores an urgent call for reform in cryptocurrency transaction security and structural integrity. Will the mounting pressure persuade Binance to reconsider their policies? Only time will tell.