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Beware of scam: phony coinbase call warning

Beware of Scam! | Fraudsters Exploit Users with Fake Coinbase Calls

By

Sophia Martinez

May 20, 2025, 09:36 AM

Edited By

Akira Tanaka

2 minutes needed to read

A person receiving a fake call about a Coinbase password reset, looking confused and concerned while holding a smartphone.
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A rising wave of scams targeting cryptocurrency enthusiasts has emerged, with reports of individuals receiving suspicious calls claiming to represent Coinbase. These fraudsters misuse legitimate-looking messages to create urgency and extract personal information from unsuspecting victims.

The Scam Breakdown

A user recounted their experience of receiving a text message that included a verification code and a phone number to call if they had not made a request. In a rush and feeling panicked, they called the number only to be met by someone claiming to be a Coinbase representative.

"They told me they received a request from my email with pictures of my passport and driverโ€™s license," the victim said.

The scammers asked for sensitive information, like current account balances, suggesting they needed to escalate the issue to a "senior supervisor" to protect the userโ€™s assets.

To the victim's disbelief, the caller insisted they had sent an employee verification email and pressured them for details to act swiftly.

Users Sound the Alarm

Many individuals have voiced concern about such scams on forums. Here are the main takeaways:

  • Warning to Avoid Sharing Personal Info: A comment emphasized, "For your security, donโ€™t post personal information online."

  • Difficulty in Contacting Support: Someone asked how to even reach Coinbase representatives by phone. "I've been locked out of my account for a long time" they said, indicating that authenticated access remains a challenge for many users.

  • Trust Only Verified Sources: Users urged others to confirm communications directly through verified Coinbase channels.

Key Insights

  • ๐Ÿ“ž Many people reported receiving similar calls, increasing alarm among crypto investors.

  • โš ๏ธ "Always verify if itโ€™s really the company reaching out." This advice appeared repeatedly across various comments.

  • ๐Ÿ”’ Official Coinbase statements emphasize their representatives will never ask for access codes.

As fraudulent schemes become more sophisticated, users must stay vigilant. If you ever receive unexpected communication, take the time to verify before actingโ€”and remember, itโ€™s always safer to double-check than to risk your hard-earned investments.

Forward-Looking Signals

Thereโ€™s a strong chance that scams in the cryptocurrency space will continue to rise as fraudsters become more adept at manipulating technology. Experts estimate that up to 30% of crypto investors may have encountered similar scams in the next year. As the market evolves, the anonymity of transactions and the rush for profits can make people more vulnerable. Companies will need to amp up security measures and educate their clients about safe practices online. Increased regulation is also likely in response to these growing concerns, with governments stepping in to provide clearer guidelines for both investment and security measures within the crypto landscape.

A Lesson from Historic Disruptions

This situation mirrors the rise of telephone scams during the early 2000s when fake IRS agents began targeting individuals with aggressive tactics. Back then, people were urged to share sensitive information under pressure and false urgency. Just as the telephone frauds highlighted the necessity for public awareness and vigilance, todayโ€™s crypto-scams underline a similar need for education and proactive verification. Each chapter of fraud adds to a larger story of human caution, reminding us that technological advancements can be accompanied by a substantial risk, often propelled by those looking to exploit the system.