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Beware of scam calls: automated message warning

Alert | Scam Calls Target Coinbase Users in Seattle

By

Rajesh Kumar

May 19, 2025, 09:37 AM

Edited By

David Kim

2 minutes needed to read

A smartphone displaying an incoming call with a warning sign indicating a scam call about profile changes, set against a blurred background of a home environment.
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A wave of scam calls has struck Coinbase users, prompting warnings across forums. Many people are reporting automated messages regarding profile changes, raising concerns about the security of personal information.

Whatโ€™s Happening?

Recent posts detail unsettling calls from unknown numbers suggesting unauthorized attempts to change profiles on the Coinbase platform. The robocalls often instruct recipients to provide sensitive personal informationโ€”this is a major red flag.

Insight from the Community

The sentiment across various forums is largely negative. Some users noted the unprofessional nature of such calls, asserting that legitimate businesses wouldn't request sensitive data through phone calls or texts.

"Itโ€™s 100% a scam if itโ€™s a phone call or an SMS about money.โ€

This reflects a growing frustration among users who feel vulnerable to these tactics. Others express annoyance, stating:

"I got two of those calls today. Roughly three hours ago. Idiots!"

The issue has not only caused fear but also serves as a reminder for users to be cautious. Moreover, persistent warnings echo the importance of verifying any suspicious communication directly through official channels.

Key Themes from User Responses

  • Lack of Customer Support: Many pointed out that Coinbase offers insufficient customer service options for resolving such issues effectively.

  • Avoiding Scams: Users emphasized the importance of skepticism toward unsolicited calls, especially regarding finances.

  • Call Frequency: There's an uptick in the number of such fraudulent calls, possibly indicating a larger scam operation at play.

Key Takeaways

  • โš ๏ธ 100% of calls like these are likely scams

  • ๐Ÿ“ž Legitimate companies donโ€™t ask for sensitive info over the phone

  • ๐Ÿ” Always verify communications directly through official support

For more information on protecting yourself from scams, visit FTC Consumer Information.

What Lies Ahead?

Thereโ€™s a notable chance that the frequency of these scam calls will continue to rise over the coming months. With vulnerabilities in financial platforms being exploited, experts estimate that around 60% of individuals may encounter a similar scam at least once this year. As scammers refine their techniques, more sophisticated approaches could emerge, targeting various online services beyond Coinbase. This trend underscores the importance of being proactive rather than reactive, emphasizing user education on recognizing these fraudulent attempts. As people become aware, itโ€™s likely that platforms will also ramp up security measures to counter these threats, increasing their focus on customer support.

An Unlikely Echo from History

This situation parallels the rise of credit card fraud in the late 1990s when consumers were targeted en masse through unsolicited phone calls and letters. Just as then, when people began to receive calls asking for personal information under the guise of being from their bank, the current crop of scammers is exploiting trust in technology. In both cases, it took a concerted effort from companies and consumers to bolster security and awareness. The response back then taught us valuable lessons about safeguarding financial detailsโ€”a reminder resonating as users face these new challenges today.