Edited By
David Kim

A wave of scam calls has struck Coinbase users, prompting warnings across forums. Many people are reporting automated messages regarding profile changes, raising concerns about the security of personal information.
Recent posts detail unsettling calls from unknown numbers suggesting unauthorized attempts to change profiles on the Coinbase platform. The robocalls often instruct recipients to provide sensitive personal informationโthis is a major red flag.
The sentiment across various forums is largely negative. Some users noted the unprofessional nature of such calls, asserting that legitimate businesses wouldn't request sensitive data through phone calls or texts.
"Itโs 100% a scam if itโs a phone call or an SMS about money.โ
This reflects a growing frustration among users who feel vulnerable to these tactics. Others express annoyance, stating:
"I got two of those calls today. Roughly three hours ago. Idiots!"
The issue has not only caused fear but also serves as a reminder for users to be cautious. Moreover, persistent warnings echo the importance of verifying any suspicious communication directly through official channels.
Lack of Customer Support: Many pointed out that Coinbase offers insufficient customer service options for resolving such issues effectively.
Avoiding Scams: Users emphasized the importance of skepticism toward unsolicited calls, especially regarding finances.
Call Frequency: There's an uptick in the number of such fraudulent calls, possibly indicating a larger scam operation at play.
โ ๏ธ 100% of calls like these are likely scams
๐ Legitimate companies donโt ask for sensitive info over the phone
๐ Always verify communications directly through official support
For more information on protecting yourself from scams, visit FTC Consumer Information.
Thereโs a notable chance that the frequency of these scam calls will continue to rise over the coming months. With vulnerabilities in financial platforms being exploited, experts estimate that around 60% of individuals may encounter a similar scam at least once this year. As scammers refine their techniques, more sophisticated approaches could emerge, targeting various online services beyond Coinbase. This trend underscores the importance of being proactive rather than reactive, emphasizing user education on recognizing these fraudulent attempts. As people become aware, itโs likely that platforms will also ramp up security measures to counter these threats, increasing their focus on customer support.
This situation parallels the rise of credit card fraud in the late 1990s when consumers were targeted en masse through unsolicited phone calls and letters. Just as then, when people began to receive calls asking for personal information under the guise of being from their bank, the current crop of scammers is exploiting trust in technology. In both cases, it took a concerted effort from companies and consumers to bolster security and awareness. The response back then taught us valuable lessons about safeguarding financial detailsโa reminder resonating as users face these new challenges today.